Student Support

Pastoral support officers at Southborough High School

Who are the PSO's?

Southborough High School was one of the first schools within the borough of Kingston to introduce the role of the Pastoral Support Officers (PSO's). Over the past three years our role within the pastoral area has evolved. However, our main focus is to support the day to day welfare of our students; thus promoting their learning.

Mrs Clements  KS3 PSO and Cover Supervisor 
Mr Noble KS3 Learning Facilitator 
Mrs Ball KS4 PSO and Cover Supervisor
Mr Taylor KS4 Learning Facilitator
Mrs Taylor Sixth Form Support Officer
Mr O'Toole School Counsellor


What do we do?

We work in partnership with the school and home. Generally, we will be involved in communicating any issues to the relevant staff member or parent/carer. Working closely with the Head of Year and tutors, we monitor students' attendance and punctuality, personal organisation and conduct within school time.

We are the first contact with home if any concerns arise within these areas and at the same time are the first contact point for any concerns parents/carers may have.

As the PSO's, we have no timetabled commitments thus allowing us to respond quickly to any concerns raised by pupil, home or school. We also enjoy the rewards side of student achievement and play an active part in organising and being part of school trips.


How are we perceived?

We would like to see ourselves as welcoming and caring members of the school to both students and parents/carers and believe either group are confident to approach us however small they may feel the issue is. As an integral part of the pastoral structure we are here to ensure that school is a happy experience for each and every student which will lead to more productive learning.

Ofsted recognised the strength of the Pastoral Care System in the school and the PSO's play a vital role in this caring and supportive structure.

The systems for pastoral care are very good and are considered by parents and carers to be the strength of the school.

Staff know their students well and give them a sense of security.



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Southborough High School
Hook Road
020 8391 4324
Registered Office: Hook Road, Surbiton, Surrey KT6 5AS, Registered in England
& Wales, Company Registration No. 07776910
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