BYOD FAQs

Who do I talk to about the scheme?
If you can't find an answer on the website, please contact Mr Wicking, Deputy Headteacher, at cwicking@southborough.kingston.sch.uk

 

How do I lease a device?
The signup period opens at selected times during the academic year.  Students and parents will be notified of this via the school office.

 

How do I make a insurance claim?
Please see the links to the right for further information about insurance claims.

 

My device doesn't appear to have any physical damage but otherwise isn't working.  What do I do?
Please bring your device to the school IT technicians.  They can make a decision about the nature of the fault and the best way to get it repaired.

 

Is the lease value for money?
While the lease payments may add up to more than the high street purchase price of the device please consider that the lease includes extended warranty and insurance for the term of the lease.

 

How do I get the device that I ordered?
The devices will be handed out in school as soon as they are available.  Please see Mr Wicking for any updates.

 

What do I get with my device?
Each device comes with a case which must be used at all times.

 

What is covered by the insurance?
Only the electronic device is covered.  Any cases or accessories are not.
The insurance covers accidental damage and theft.  It does not cover loss.

 

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Surbiton
Surrey
KT6 5AS
020 8391 4324
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